Shipping policy

Order Processing

All orders are processed within 1–3 business days. Once your order has been processed, it will be prepared for shipment.

Please note that orders are not shipped or delivered on weekends or holidays.

Estimated delivery times vary depending on the product and destination.

Most orders arrive within:

7–15 business days

Please allow additional time during holidays, peak shopping seasons, or unforeseen carrier delays.

Once your order ships, you will receive a confirmation email containing your tracking information.

Tracking updates may take 24–72 hours to appear after shipment.

While we work hard to ensure timely delivery, occasional delays may occur due to:

We appreciate your patience and understanding.

Please ensure your shipping address is correct before placing your order.

Casa Drop Shop is not responsible for orders shipped to incorrectly entered addresses.

If your order arrives damaged or appears lost in transit, please contact us as soon as possible through our Contact page.

We will work with you to help resolve the issue.

If you have any questions about your shipment, please contact us and we'll be happy to assist you.